Shipping policy

We endeavor to ship your item as soon as possible after receiving your order through the website. This is usually within 1 day, although at certain times of the year this can be upto 3 to 5 days.

Standard delivery is Royal Mail 2nd class signed for which is usually 2 working days. 

A shipping tracking number is e mailed to you as soon as your item is dispatched. 

Express delivery is sent Royal Mail first class signed for, which is usually the next working day, as long as your order is received into our office before 1.30pm. 

Express Orders received after 1.30pm will not be dispatched until the next working day. So we cannot guarantee express delivery for next day if we receive the order after 1.30pm. 

If your order is sent to us over the weekend, it will be sent to you as fast as possible but please bare in mind there is only a collection by Royal mail until 1.30pm on a Saturday, after 1.30pm there is no movement or collection by Royal Mail until Monday 7am.

We do our best to ship your items to you as fast as possible but we cannot control the delivery speed of Royal Mail. 

If you have a question or query about shipping of your item, please don't hesitate to contact us : info@dolliejewellery.com 

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